Hi, I’m Kayla 👋
A conversation designer based in Texas 🤠
I create empathetic, human-centered designs in the Conversational AI space 🤖 From chatbots to voice interactions, I design and build solutions that speak to both the user’s needs & the business’ needs all while allowing for a natural, human-like conversation.
Intent Capture Optimization
Redesigned the intent capture based off of my knowledge of the functionality of the platform.
Conversational AI in Education
Researched and found problem areas in education to create SMS chatbot assistant for post-secondary schools to increase enrollment.
Knight Watch App
Mobile and smartwatch app that provides users a quick, silent way to alert authorities and loved ones in times of danger.